The CreditCruncher Blog
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A week of excuses.....
What are the best excuses you have heard from your customers on why they haven't paid you? This week we are going to look at some of our favourite excuses we have heard over the years and how best to deal with them.
Are they worthy?
How to make sure your customers are creditworthy
When is enough…..enough!
Have you ever dropped a customer because they were a habitual late payer?
Getting the most out of your collection notes
Keeping great notes should be a key part of your collection process, here are our tips for getting the most out of your collection notes.
Should you involve sales in your debt recovery?
Is involving sales in your recovery process a good or bad idea?
Our top three tips for getting the most out of your payment reminders.
Making the dreaded call
Do you dread calling your customers looking for payment? What can you do to make it a little easier?
Calling your customers before your invoice is due
Should you call your customers before your invoice is due? What are the benefits of being proactive when it comes to chasing your payments!
Can you really legislate for late payments? - Part 2
Is there a better approach to how you legislate for late payments?
Can you really legislate for late payments? - Part 1
Can you effectively legislate for late payments? Is it possible to introduce legislation that will improve the payment efficiency of your customers?
What should you include in your policy?
What are the key ingredients in a strong credit control policy?
Enforcing your policy
Now comes the hard part - enforcing your policy!
Communicating your policy
Why it is important to make sure everyone know's about your credit control policy
Do you have a credit control policy?
Your credit control policy is one of your company's most important policies.
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